Renew my library card1/2/2024 You can renew online through our website by going to “My Account” and logging in with your library card number and PIN. Yes, to best serve our community we are currently offering online renewal if your information is correct and you do not need to make any updates. If you are a non-Norfolk resident and would like access to our eBooks, there is an annual fee. Library card renewals must take place in-person at any library location, and you will be asked to verify your address, telephone number, and eligibility for access to eBooks. How can I renew my library card?Īll library cards must be renewed once a year. You are responsible for materials taken out with the card until the card is reported lost or stolen. Report the loss at once to any branch library by phone or in person. What should I do if I lose my library card? We cannot release PIN numbers without a photo ID and therefore cannot release a PIN number over the phone. To obtain a PIN ask for one when you apply for your card, or if you already have a card bring photo ID to any branch and request one. What is a PIN, and how to do I get one?Ī PIN is a 4 digit number that provides an extra level of security when using your library card to reserve books or renew items online or by phone or look up your personal information in the online catalog. You will need to know your PIN number to be able to log in to NPL’s public computers your card number is your login ID, and your PIN is your password. An Internet card is similar to a library card but does not allow item checkouts. Library or Internet cards are required to use a public computer. Do I need a library card to use a public computer? Additional information is available in our circulation policy. Library cards are not issued to non-Virginia residents. Virginians who do not live or work in Norfolk may obtain full access to eBooks for a $35 annual fee. How much does a library card cost?Ī Library card is free to anyone who lives in Virginia or works in Norfolk. A parent or legal guardian must complete and sign applications for patrons under the age of 18. Not sure when your card will expire? Check your account expiration date online at My Account or contact the Circulation Desk, or 61.You can obtain a library card by visiting any Norfolk Public Library location and showing a photo ID and proof of residence in Virginia. When a minor’s account expires they must re-apply as an adult cardholder either in person, online or using the mobile app. ![]() ![]() Minor accounts expire when the cardholder reaches 18 years of age. Two forms of ID that verify current address are required when using the mobile app to renew an expired card. You can also renew your account using the Chester County Library System mobile app. You can renew your account in person, at any Chester County Library System member library, by presenting ID that verifies your current address. Parent or guardian must sign and show valid ID for application of a minor under 18 years of age.Īdult accounts expire every three years. When applying in person, applicants must be present at the library to obtain their new card. Minor's Application Form (under 18 years of age) Two forms of valid ID that verify current address are required when using the mobile app to apply for a library card. The app is available to download in the Apple App Store and Google Play Store.ĭownload, print and bring your completed application to any Chester County Library with valid ID (i.e., driver's license) to verify your current address (required). Adults can complete and submit an application online.Īdults can submit an application using the Chester County Library System mobile app.
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